Refrigerator Diagnosis

Service ID APL-008

Agree a written quotation after assessment and before work begins.

Extras require written approval before they are undertaken. Workmanship on the agreed scope is covered for 15 days from customer acceptance across all trades, subject to the guarantee terms and exclusions.

What's Included

Discussing the refrigerator's cooling or operating problem
Assessing accessible components within the agreed diagnostic scope
Explaining findings and quoting repair options
The work or assessment scope and any materials are agreed in a written quote before proceeding.

What's Not Included

Refrigerant recharge or leak repair unless quoted
Compressor, thermostat or other component replacement
Work, equipment or materials not expressly listed in the approved quote.
Additional tasks outside this booking; any extra work requires your approval of a written quote.

We'll ask you about

• Appliance type
• Brand and model
• Age
• Fault / error code
• Powers on?
• Photos