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AC Water Leakage Investigation

Service ID ACS-008

Agree a written quotation after assessment and before work begins.

Extras require written approval before they are undertaken. Workmanship on the agreed scope is covered for 15 days from customer acceptance across all trades, subject to the guarantee terms and exclusions.

What's Included

  • Checking where water is collecting or escaping
  • Inspecting accessible drain connections and visible drainage paths
  • Explaining findings and quoting any corrective work
  • The work or assessment scope and any materials are agreed in a written quote before proceeding.

What's Not Included

  • Unblocking or replacing drains unless separately approved
  • Opening concealed pipework or repairing water-damaged surfaces
  • Work, equipment or materials not expressly listed in the approved quote.
  • Additional tasks outside this booking; any extra work requires your approval of a written quote.

We'll ask you about

  • • Brand and type
  • • Capacity (ton)
  • • Number of units
  • • Fault description
  • • Existing piping
  • • Photos

Refrigerant and electrical diagnosis restricted to approved AC specialists.